How to make a refund with PayPal

19.06.2017 11:11:48

To perform a refund with PayPal is very easy. 

Just follow these steps:

Step 1: Login to www.paypal.com
 
Step 2Enter your username (e-mail) and password.
 
Step 3You will appear in your Paypal control panel. There you will find the transaction in two different ways: 


If the transaction is recent: you will find it on this same page where recent transactions appear. Find the person you are interested. Then click on "Issue Refund". You will appear on a new page where you must confirm by clicking "Continue". 
 
NOTE: You can check the number of ticket by passing the cursor in front of:


If the transaction is not new: you must go to search transactions by clicking "History" > "Basic Search". There you will see your balance on the header, and on the right side, two boxes where you must enter the date of booking and then click on "Show”. The refund process is the same as in paragraph a. click on "Issue Refund". You will appear on a new page where you must confirm by clicking "Continue". 
 
IMPORTANT: once you have made the refund, Paypal will refund you the commission that had charged for the transaction, if, and only if, the return is made within a maximum period of 60 days after the sale.

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