Knowing how to create and modify tickets in TuriTop is essential. Tickets are what you want to sell, seats to a concert, places in a guided tour, a session in an escape room. In this article we will explain what you are dealing with in the Tickets section of your service.
First let’s locate the section. In each service you will find it under the service name. Go to Service tab >>> Select your service (P1, P2, P3, ...) and you will see this screen.
Once open you will see three sections, Capacity, the Tickets and the Pricing Notes.
First let me explain that we call an Event. An event is an activity that takes place at a specific time and date.
NOTE: if you need to hide hous please follow this tutorial.
In capacity we have three options. Using a shared resource limits the capacity of any event that uses one or more resources in the same time frame. This is explained in detail in this article. It can only be accessed if you have an event duration set up for the service.
Below that we have the seat restriction. Here you will need to type the maximum capacity for your event. If a tour guide can only accommodate 15 people at a time, type 15, if you have an escape room type 1, because you are renting the room, etc.
The field for Max number of seats per booking lets you restrict the amount of seats your clients can book at a time. This is useful if you do not want a single person to book the entire event with a single booking.
Below you have the tickets with various options. You can click on More to show more options, but first let’s explain ticket name and price.
Ticket name is what you would call your ticket. By default, in tours you have adult and child. You can call this whatever you want: adult, person, 3-5 people (you can set up prices by group), etc.
Price is self-explanatory, the amount you want to charge per ticket. It will multiply by the number of tickets selected by the client.
Below that you will see the fields to add more tickets, type the name and price and click on the Add more button
If you click on More you will open the rest of the options for the tickets.
Seats: this should be left as 1 in most cases. It represents the amount of seats that will be booked per each selection of the client. E.G. if the client in the ticket drop-down selects 4 and you have a 2 in this field, the amount of seats booked will be 8. It is useful for Family Packs for example. Insert a prive for a pack of 4 people and write 4 on Seats.
Min: this is the minimum quantity of seats required for a booking. It doesn’t mean overall; in this ticket your client will begin choosing seats from the number you type there. If you type 3 your client will not see the option to book 1 or 2 seats.
Max: This further restricts the maximum amount of seats in the ticket. The previous maximum restriction was for all tickets; this is for this one specifically. If you want to have a VIP ticket, but you only want 5 people to have the option to select it per event, type 5 in this field.
Close: this closes the event when the number of seats booked is equal to the number you type. This is great for private tours for example, type 1 and when the first person books the event (and they can choose whatever number of seats they want), the event closes and no one can book after this first client.
Order: This field lets you order all your tickets. Type the order number from 0 onward to choose which ticket will appear first (0) and which last (if you have 5 tickets type 4).
Add-on: this checkbox lets you change a ticket into an add-on. This is useful if you sell something besides the event itself, maybe a t-shirt, or a photo, or a map. This will create a ticket type that stands aside from the other ones and doesn’t fill out seats.
Visibility: Visibility let's you decide where and to whom you want this ticket to be shown. Sometimes you want to create a ticket specifically for manual bookings in the back office, or you want to create tickets for adults with one price if the booking is done online and with another if the booking is made through the back-office.These are the options:
- Widget and Back-office (default): your ticket will be seen in both the widget and the back-office. This is what happened already in the system.
- Widget and back-office excluding agents and resellers: It will be shown in both widget and back-office, but they will not show for your agents and resellers when they are adding bookings on the Calendar tab.
- Widget only: Only show for online bookings in the widget
- Back-office only: Only show in back-office.
- Back-office only excluding agents and resellers: Only show in the back-office and your agents and resellers will not be able to see them.
- Widget only excluding agents and resellers: Only show in the widget and your agents and resellers will not be able to see them.
- Hide (no longer active): this will hide completely your ticket. It is useful if you do not want to delete a ticket but you also don't want your clients to be able to book them.
To delete any ticket just click on the red X
Lastly we have the Pricing notes. This field lets you add text below the tickets in the Widget. You can write whatever you want and if you want you can style it with HTML code (for advanced users). This field accepts HTML so if you know the language try out what you can do. Let’s see an example.
This in the pricing notes:
Will be seen as this in the widget: