Remote Customer Engineer – Technical support for Webmasters in English and Spanish

  • San Miguel De Abona, Santa Cruz de Tenerife (Spain)
  • Published on March 9
  • Salary: €21,000 – €25,000 Gross/year
  • Minimum experience: at least 2 years
  • Type of contract: permanent, full-time

Requirements

Minimum studies

Baccalaureate

Minimum experience

At least 3 years

Required languages

English – Advanced Level

Necessary knowledge

  • WordPress
  • woocommerce
  • css

Description

Do you know a lot about WordPress and Woocommerce? Do you want to work as a team with people who will help you know even more?

At TuriTop, we are looking for someone with extensive experience in WordPress and Woocommerce to join our technical support team.

Our clients are companies that sell experiences, for example boat rides, Jeep Safaris, tours, etc. We offer you a cloud reservation system (SaaS B2B) that is specialized in tourist experiences, with essential integrations for this sector (e.g. Tripadvisor, Civitatis, GetYourGuide, etc.)

The role involves answering tickets and technical support calls, to help our clients (and their webmasters) combine these three technologies: WordPress, WooCommerce and our cloud booking system.

We have partners and clients outside of Spain with whom we have to talk about complex things over the phone in English, which makes it essential that you have a good command of this language.

The work is 100% remote and flexible hours are required. That is, you work 5 days a week, 8 hours in a row, from home. However, the days and range of hours are to be agreed with the company. We do not have a night shift, but we do have shifts on weekends and holidays, which rotate.

It is a permanent job. We are looking for someone who will be motivated by this role to continue growing as a professional within this same department.

Supply industry type

Information services and technology

Category

Customer service – Customer service

Level

Employee

Personnel in charge

0

vacancy numbers

1

Salary

Salary: €21,000 – €25,000 Gross/year

Social benefits

Telecommuting

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