Booking system for
Astrotourism
Plan nighttime stargazing sessions, sell nights under certified skies, and handle cancellations due to bad weather without losing the sale. Designed for Starlight Reserves, observatories, mobile planetariums, and universe guides and narrators.
The sky is the stage. You are the storyteller. We sell the tickets.
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Challenges Facing the Industry
The 5 challenges of astro-tourism — and how TuriTop can help
The winner isn't the one with the biggest telescope, but the one who knows how to tell a story best. We take the operational friction out of the equation so you can focus your energy on the only thing that matters: helping the customer experience the universe.
When Heaven Decides for You
The success of stargazing tourism depends on something you can't control: whether the sky will be clear that night. If it gets cloudy, your customer is left feeling frustrated, and you're left with a lost sale—unless you have a real Plan B in place.
How TuriTop Helps You (Partially)
- Convert your booking into a gift certificate redeemable (validity is configurable)
- Automatic emails from your own domain with the customer bonus
- Customer-Initiated Changes: Choose a New Date via Email
- To be honest: TuriTop doesn't monitor the forecast. The decision to cancel is up to you.
The darkness you can't control
Your raw material: darkness. It depends on the neighboring municipality. A poorly positioned LED streetlight or a new development can make your Milky Way disappear from one month to the next. It’s a regulatory challenge, not a technical one.
How TuriTop Can Help You
- Your Bortle level and Starlight certification are displayed on each session's details page
- Channel Manager: amplify your certification to +70 OTAs specialized channels
- Every booking records session and season. Export to Google Sheets to see which time of year fills up most
- If you have to change the observation point, your customer database (email + booking history) stays intact in TuriTop
The telescope doesn't tell stories
Having the largest telescope isn't enough. The experience depends on the guide: he or she has to be both an astronomer and a storyteller. If the guide is boring or too technical, the magic disappears. And that kind of person is very hard to find and retain.
How TuriTop Helps You (Partially)
- Mobile check-in app with the day's list and the group's names
- Create users for each guide with their permissions and roles
- Data by session: Which nights generate the most bookings and exportable data
- Honest: TuriTop doesn't rate your guides for you. Training is still your responsibility.
Astrotourism happens when everyone is asleep
Your session is at 10:30 p.m. The client arrives tired after a full day of sightseeing. You and your guide are exhausted. And the next day, it’s the same all over again. Without a system that runs on its own, the owner will burn out in six months.
How TuriTop Can Help You
- Automatically scheduled nightly sessions. Set them up once, and they'll be replicated.
- Reminders, QR-code vouchers, and mobile check-in. No paperwork, no phone calls
- Customers receive all the tour information in advance. Nothing gets lost along the way.
- Mobile app for the guide: view the list of confirmed group members and kick off the night without any admin work
The Paradox: Far from Where They're Looking for You
To see a dark sky, you have to be far from the city. But that very distance complicates everything: no cell service on the highway, an inaccurate GPS, and no amenities nearby. The customer arrives late, lost, or already exhausted from the trip.
How TuriTop Can Help You
- GPS coordinates + detailed route included in the email voucher
- Pre-tour email with what to bring: coat, red flashlight, water, shoes
- A customizable alternative meeting place for small groups
- Real-time synchronized reserve. No surprises in the final kilometer
Key Features
Designed for nights under the open sky
Evening sessions with limited capacity
Schedule your tours for 9:00 p.m., 10:30 p.m., or 11:30 p.m. Limited capacity (8–15 people) to ensure the tour remains an intimate experience. Bookings close automatically once capacity is reached.
Previous email from your own domain
Send each guest the details for their stay: what to bring (a coat, a red flashlight), how to get there, and the weather-related cancellation policy. The email is sent from your domain, not from TuriTop. Your guest arrives well-informed, with no questions.
Gift cards redeemable (validity is configurable)
Sell nights with no set date: the customer buys the voucher today and chooses the clearest night whenever they want. Essential for an industry where the weather calls the shots. The sale isn't lost—it's just postponed.
Pickup System and Meeting Point
Set up meeting points with locations on Google Maps, along with schedules and prices for each location. Coordinates and detailed directions will be included in the confirmation email, along with a list of what to bring (a coat, a red flashlight, water). Your client will arrive prepared—not lost.
Your Night Under the Stars
More nights. Fewer calls. More time spent gazing at the sky.
TuriTop takes the hassle out of managing forecasts via WhatsApp, tracking cloud-based cancellations in Excel, and manually confirming each voucher. Your website sells 24/7, customers receive their itinerary and a backup plan before they arrive, your guide opens the app to find the confirmed group—and you can focus your energy on the one thing only you can do: count the universe.
It's not the biggest telescope that makes the session. It's the story you tell while you're focusing it.
Your Nightlife Calendar
Evening programs, not individual class schedules
Set your evening schedule just once—Thursdays and Fridays at 10:00 p.m., Saturdays at 9:30 p.m. and 11:30 p.m.—and TuriTop generates all future outings. Each outing carries its capacity and seasonal price, and the guide is shared as a resource across them.
- Set your operating nights: Thu, Fri, Sat, Sun
- Recurring sessions with configurable seasonal pricing
- Capacity per session with automatic cutoff at maximum capacity
- Data by night, month, and hour. See which time slot converts best
- Thu, June 12 22:00 Bortle 2 8/12
- Fri, June 13 22:30 Bortle 2 11/12
- Sat, June 14 21:30 Bortle 2 5/15
- Sun, June 15 21:30 Bortle 2 0/12
- Wed, June 18 23:00 Bortle 1 3/10
Illustrative image: The calendar is from TuriTop; you can adjust the sky conditions based on your location and the time of year.
When the weather isn't cooperating
Canceling doesn't mean losing the sale
When you decide to cancel the booking (you’re the one who reviews the report), you can convert the booking into a gift certificate in just a few clicks. An automated email is sent from your own domain with the decision and the code. The customer chooses a new date from their email using the customer-managed change feature. The sale isn't lost—it's just postponed. And nobody spends the whole night on WhatsApp.
- Convert a booking into a gift voucher in a few clicks if you decide to cancel
- Automatic email sent from your own domain to the customer, including the decision and the bonus
- Customer-Initiated Changes: Choose a New Date via Email
- Vouchers are with configurable validity. The sale isn't lost—it's postponed.
The Sale That Survives a Cloud
Redeemable vouchers — the customer chooses the clearest night
Turn your sessions into gifts. Your client buys today; the recipient redeems it whenever the weather permits. You bill now; the session takes place later, on the perfect night. The tourism sector most affected by weather conditions is no longer dependent on a single night's stay.
- Create redeemable vouchers in just a few clicks
- The customer chooses the night when redeeming the voucher
- Configurable validity per product
- Reuse the voucher on any available outing
A Night of Stargazing
Serves 2 · Any departure
Redeem it whenever the mood strikes.
Payment processing
Instant payment for your bookings
Connected to the payment gateways you already use. Money lands directly in your bank account — no TuriTop commission.
Credit/debit cards, bank transfers, and mobile wallets. Bizum, Apple Pay, and Google Pay are processed through Redsys.
Why TuriTop
The system that understands those who sell the sky
TuriTop isn't a generic tool: it's built for night-tour and stargazing operators. Recurring night sessions with small capacity, redeemable gift vouchers with configurable validity to cancel by weather without losing the sale, per-guide resource management and OTA sync. What an astro-tourism operator needs when clouds move in at 7 p.m.
Sell on +70 OTAs
Synchronize with Civitatis, GetYourGuide, Viator, Tiqets, Tripadvisor and the rest of the connected OTA directory. No overbooking. No manual duplicate entries.
The Storyteller, Without Papers
Your guide opens the app at the observation point: they view the group list with previous levels and notes. A good storyteller needs to understand the audience's context, not fill out Excel spreadsheets.
Data per night and per guide
Every booking records the session, season and channel of origin. Export to Google Sheets to see what fills and where it comes from. Data-driven decisions — not a hunch after a bad night.
Frequently Asked Questions
Questions We Get from Astro-Tourism Operators
What kinds of astro-tourism experiences can I organize with TuriTop?
Telescope observation sessions, astronomy workshops for beginners, guided night tours, portable planetariums, meteor shower events (Perseids, Geminids), eclipse viewings, astronomy-themed dinners, astrophotography courses, sessions for schools, and private events. All available as open or exclusive group events.
How do I handle cancellations due to bad weather for an observation session?
When you decide to cancel the outing (you make the weather-related decision—TuriTop doesn’t monitor the forecast), you can convert that booking into a gift certificate redeemable (validity is configurable) with just a few clicks, and an automatic email is sent from your own domain to the customer with the decision and the code. The customer chooses a new date from their email using the customer-managed change feature. The sale isn’t lost—it’s simply postponed. What TuriTop automates is the communication, the conversion to a gift certificate, and the customer self-service process—not the interpretation of the weather report.
Can I customize the pre-session email to include conditions and instructions?
Yes. The confirmation email and reminders are sent from your own domain, and you can customize them with the text of your choice: the Bortle scale rating of the observation site, what to bring (coat, red flashlight, water), the weather-related cancellation policy, and directions to the meeting point via Google Maps. Your customer arrives well-informed and with clear expectations. TuriTop does not include real-time weather forecasts; you write the copy.
How do climate resilience gift certificates work?
The customer purchases an experience today and chooses the clearest night at their convenience. The validity is configurable per product: you decide how long they last. If a reserved night has to be canceled due to weather, you can convert the booking into a credit from the dashboard, and the customer receives it via email. They can then choose a new date through the change management feature. The sale is postponed—it’s not lost.
Does it work for small groups and premium experiences?
Yes. Set reduced capacities (8–15 people) to preserve the intimate character of the observation. Set the session as a private booking (capacity = whole group) for premium experiences: private groups, corporate events, birthday proposals under the stars, astronomy dinners with wine pairings. Same platform, two modes.
How are night shifts and guide availability managed?
Sessions are set up once (e.g., Thursdays and Fridays at 10:00 p.m., Saturdays at 9:30 p.m. and 11:30 p.m.) and are automatically repeated. You share each guide as a resource across your sessions, so if one is already out at that hour, that session is not sold. The guide opens the TuriTop mobile app upon arriving at the observation point and has the entire group list at their fingertips—no paperwork or passenger lists required.
Can I sell my sessions through the connected OTAs?
Yes. The Channel Manager syncs availability in real time with +70 OTAs, among them: Civitatis, GetYourGuide, Viator, Tiqets, Musement, Headout and more. A booking on any channel automatically blocks the seat everywhere else. No overbooking.
Created for
Other nearby sectors
If you combine the sky with another experience (wine tasting, dinner, tour), TuriTop can accommodate that, too.
Ready to fill your next sky?
Activate TuriTop today. Your next night session could be up for sale this very afternoon.
- 14-day free trial
- no card
- no commitment
- 365 days with human support