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Canary Islands wine tourism embraces technology: TuriTop is a Wine Tourism Cluster partner and DiVinoPlan's booking engine. What it means for your winery.
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Guided, multi-day hikes with overnight stays in mountain huts, permits for the nature park, hotel pick-up, and gear selected based on skill level. The program is designed so that city dwellers don’t give up after just 6 km on a “moderate” hike that turned out to be advanced.
The client's actual fitness level determines the season. If you don't screen them beforehand, the hike will be cut short after 6 km—and the guide will waste the morning.
Challenges Facing the Industry
The difficulty level, the gear, the park permit, the pickup, and the multi-day trip. Five factors standing between your itinerary and that 5-star review.
A city dweller has done a couple of weekend hikes rated “intermediate.” He shows up, and the hike is 18 km with 1,200 m of cumulative elevation gain. By the 6 km mark, he’s completely wiped out. If you leave him behind on the trail, you have to refund his money, you waste the morning, and the group complains about the pace. Screening participants by skill level before they arrive is what makes or breaks the season.
How TuriTop Can Help You
Hayedo Forest Trail: trail running shoes. Aldosa Peak Trail: trekking poles required + crampons depending on the season + helmet if the chimney is covered in snow. If you sell a hike without specifying the required gear, the customer will show up in street shoes for a hike that includes a snowy section. And the group will fall behind by 90 minutes.
How TuriTop Can Help You
Picos de Europa, Ordesa, Aigüestortes, Teide. Each park sets its own maximum group size and sometimes a daily visitor limit. If you sell more spots than your permit allows, the last ones cannot legally enter. And if the park rangers find you with more people than authorised, the penalty is severe.
How TuriTop Can Help You
The trail starts a 35-minute drive from the main hotels. You have 14 people staying at 7 different hotels. If you don’t organize the pickups properly, the guide starts at 9:00 a.m. and the last pickup is at 9:45 a.m. The first ones arrive, wait, get cold, and start the hike in worse shape than the last ones.
How TuriTop Can Help You
Camino de Santiago stage: Around Pedraforca, GR-11 in 3 days. If you sell it as three separate bookings, the customer gets lost in their email, and the shelter administrator (dinner, allergies, luggage transferred to the next shelter) doesn’t know who’s who. A multi-day trip is a single booking, with a single payment.
How TuriTop Can Help You
What TuriTop Does for Your Program
Beginner, Intermediate, Advanced, Expert. Each product clearly lists the distance in kilometers, elevation gain, pace, and the most challenging section. Custom fields filled out at the time of booking capture the customer’s previous routes and filter out overly optimistic self-assessments.
Each route lists its required gear. Any items the customer doesn't have can be rented at the checkout (poles: €5, crampons: €10, helmet: free). No unnecessary trips to the outdoor store.
Each trail carries the capacity its permit sets. Channel Manager blocks the spot on all channels once the maximum is reached. The park patrol won't find you with more people than authorised.
Pickup locations with coordinates and exact times. The customer selects their hotel at checkout. The guide sees the list of pickups in the mobile app. From home to the first stop.
GR-11, Camino de Santiago, around Pedraforca. One product, one payment and the QR check-in app at departure. If you would rather track each day, create one product per stage. Luggage transfer recorded as a custom field.
Which routes sell out, which levels do best each season, and which OTAs bring the most bookings. Data exportable to Google Sheets to help you plan your schedule for next fall.
Before and After
What changes when you stop managing level, equipment, permission, and pickup on four separate sheets.
Refuge · Morning Break You're not alone at the top
TuriTop captures the level and previous routes at booking, the required equipment for each route, the legal quota for natural parks, pickups by hotel with Google Maps, multi-day routes sold as a single product, and vouchers if the weather cancels. Your team of guides focuses their energy on the one thing that can’t be delegated: the pace of the route and reading the terrain.
Payment processing
Connected to the payment gateways you already use. Money lands directly in your bank account — no TuriTop commission.
Credit/debit cards, bank transfers, and mobile wallets. Bizum, Apple Pay, and Google Pay are processed through Redsys.
Frequently Asked Questions
You create routes categorized by technical level (“Beginner,” “Intermediate,” “Advanced,” “Expert”) with clear parameters (km, total elevation gain, average pace, most challenging section). You set up required custom fields for booking: previous routes completed, maximum elevation gain tackled, and average pace. This information is visible to the guide via the mobile check-in app. The final screening is still performed by the guide at the pickup point. TuriTop captures the data and filters out extreme cases before the trip begins.
Each route lists its required equipment in the product description (visible at checkout). Rentable extras are offered as add-ons at checkout: “Trekking Poles · €5,” “Crampons · €10,” “Helmet · free with booking.” The customer adds whatever they don’t have and pays at the same time. The pre-trip email sent from your own domain includes the exact list of equipment and, if the customer wants to buy it instead of renting it, a recommendation for a local store. If the route requires very specific gear (technical crampons), you create one “with gear” product and another “without gear” product with different prices.
You set each route's capacity to match the park permit, with the limit each park's rules set. The Channel Manager syncs availability in real time between your website and +70 OTAs and platforms (GetYourGuide, Civitatis, Tiqets). When the permit maximum is reached, that route closes automatically on every channel. Manual bookings (agencies) go into the same permit inventory. No channel can over-allocate.
Yes, with the Pickup System. You set up each hotel or departure point as a pickup location with its GPS coordinates, exact time, and an optional price per location. The customer selects their hotel at checkout and is assigned to that pickup slot. The confirmation email includes the exact pickup time at their hotel and the GPS coordinates of the alternative meeting point, if they prefer. The guide sees the complete list of pickups in the mobile app, including the order of stops, estimated time, and each customer’s cell phone number to notify them if there’s a delay.
You create the multi-day trip as a single product: 'GR-11 · 3 days with mountain huts · €285'. One booking, one payment and the QR check-in app to validate the customer at departure. If you need to track each day separately, create one product per stage. Custom fields during booking capture critical information: food allergies for dinner at the mountain hut, weight of luggage to be transported, and gear assessed by the guide. For payment, set full payment or a 30% deposit at booking, and the payment links sent by email collect the balance on Day 1 of the trek. Emails sent from your own domain keep the customer informed between mountain huts.
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Activate TuriTop today. Your next group can have their level, equipment, and pickup confirmed before breakfast.
