Booking system for
Playgrounds
Sell birthday parties, drop-in sessions by the hour, session packs and corporate events all from a single dashboard. Manage capacity limits, instructors as a shared resource, parental consent forms, and emergency contact information without wasting a single Saturday on WhatsApp.
Success isn't about the slides. It's about the peace of mind you sell to parents.
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Challenges Facing the Industry
The 5 challenges facing playgrounds. And how TuriTop can help
Success isn't about the slides. It's about making the operations invisible to the customer while ensuring that safety is non-negotiable for you.
Safety is non-negotiable; it is not optional.
Here, you’re responsible for a client’s most precious asset: their children. Safety isn’t just about padded flooring. It’s about consistent protocols, maintenance, supervision, and traceability. A single incident can ruin the reputation you’ve spent years building.
How TuriTop Can Help You
- Required information for the responsible adult when making a booking (customizable fields)
- Emergency information provided at the time of booking (allergies, phone number)
- Create a user for each monitor, specifying their role and permissions
- Mobile check-in app for validating tickets using QR codes. No paper manifests
Saturdays to the max, empty Mondays
Fixed costs all week long, revenue only on the weekend. The staff you need to handle six birthday parties on a Saturday eats into your profit margins on Tuesday at 5:00 p.m. when there are eight children in the room.
How TuriTop Can Help You
- Set up weekday drop-in sessions during fixed time slots with their own capacity limits
- Prices by season / day / time slot to encourage low demand
- Sell gift certificates for multiple tickets to build customer loyalty
- Set up an "exclusive booking" product for corporate events in dead hours
Hygiene shows. And you can tell when it's lacking.
A playground is a magnet for germs. If a customer walks in and the place doesn't smell clean, or if there's a broken toy, parents will notice it within 5 seconds. Cleaning has to be consistent, not just for show.
How TuriTop Helps You (Partially)
- Put the cleaning inside the duration: the room stays taken
- Data by booking: See which room is used most often and prioritize maintenance
- Export data to Google Sheets to create your own cleaning schedule
- Honestly: TuriTop doesn't do the cleaning or handle internal checklists. It gives you the time and data so your team can do it instead.
Making a Living from the "Birthday Factor"
If your schedule depends entirely on neighborhood birthday parties, a slow month can really take its toll. Diversify. Drop-ins, passes, corporate events, a café with Wi-Fi for parents. It’s no longer just an option—it’s a matter of survival.
How TuriTop Can Help You
- Sell ancillary products on the same platform (drop-in, passes, events)
- Redeemable coupons. Pay today, visit later
- Exclusive bookings for companies during off-peak hours (team-building, product launches)
- Cross-selling at checkout: coffee for parents, snacks for kids, surprise party
Finding (and keeping) the right team with infinite patience
Your team needs energy, a commitment to service, and patience with children—and, above all, with parents. Burnout is high. Finding people who can connect with the children while adhering to protocols is a never-ending task.
How TuriTop Helps You (Partially)
- Mobile check-in app with the daily schedule. No paperwork or WhatsApp messages with the office
- Create a user for each monitor, specifying their role and permissions
- Automatic review requests: post-visit email with links to Google and TripAdvisor · configurable delay
- Let's be honest: TuriTop doesn't hire for you, nor does it rate your instructors. But it cuts down on the tedious administrative work.
Key Features
Designed for parties, large gatherings and peace of mind for parents
Simultaneous Multi-Room Birthday Parties
Up to 4 private rooms can be booked at the same time without overlapping bookings. Each birthday party comes with its own package, instructor, cake time, and guest list. The entire Saturday is managed from a single screen.
Guest List with Key Information
When you make a booking, you provide the information required by your protocol: the name and age of each guest, any allergies, and the contact information for the responsible adult. Your staff member opens the mobile check-in app and reviews the group list before the party begins. No Excel, no WhatsApp.
Weekday drop-in appointments
Fill your Monday through Friday schedule with 90-minute time slots (4:00 p.m., 5:30 p.m., 7:00 p.m.). Capacity limits per session, promo codes for low-demand periods, gift vouchers. Don't let your weekly schedule be a dead zone.
Online payment + anti-no-show fee
The package must be paid for at the time of booking. Or, at a minimum, a 30% deposit is required. Extras (face painting, photography, magician) are added at checkout. No more families who book but don't show up, leaving you with an empty room.
Your Open-Air Park
More birthdays. More drop-ins. Fewer Saturdays spent on WhatsApp.
TuriTop takes the hassle out of confirming each guest via text, managing the Excel spreadsheet of food allergies, collecting cash deposits on the day of the party, and dealing with calls from parents who can’t remember what time their child’s session was. Your website sells 24/7, packages are paid for at the time of booking, and the counselors have the guest list on their phones. And you can focus your energy on the one thing that truly builds customer loyalty: so that the father can leave with peace of mind and the child will want to come back the following Saturday.
Operations: invisible. Security: non-negotiable.
On Saturday, no double booking
3 theaters. 6 parties. One screen.
Each room comes with its own package, instructor, and cake time. The system automatically blocks spots once capacity is reached. And families who make a booking know that their child will have a private room—not a spot in the park’s line. No accidental matches.
- Up to 4 rooms in parallel with no double bookings
- Configurable Room Pack (Small · Medium · Premium)
- Monitors as a resource: no party is sold without one free
- Guest list synced with the monitor's app
- 11:00 Room 1 · Adventure Marco 10/12
- 11:30 Room 2 · Princesses Sofía 14/14
- 12:30 Room 3 · Space Hugo 11/12
- 17:00 Room 1 · Adventure Lucía 9/12
- 17:30 Room 2 · Princesses Leo 8/14
- 18:30 Room 3 · Space Mar 13/14
Sold out on Tuesday at 5:30 p.m.
Let's make this week stop feeling like a low point
Set up drop-in sessions during fixed time slots with capacity limits per session and promo codes for low-demand periods. Gift vouchers and discount codes help build loyalty among families in the neighborhood. You go from "empty Mondays" to a whole week with cash on hand.
- 90-minute sessions on fixed slots
- Capacity per session (no queues at the front desk)
- Automatic discount during off-peak hours
- Gift vouchers and discount codes for repeat customers
Anti-no-show, anti-last-minute changes
Pay when you book. The family arrives with everything already planned
The package must be paid for at the time of booking. Or, at a minimum, a 30% deposit is required. Extras (cake, photographer, magician, face painting) are added at checkout; they are not handled at the register. On Saturday morning, your team welcomes the family with the room all set up—not with a calculator in hand.
- 30% deposit required at the time of booking
- Extras opcionales en el checkout (tarta, photographer, mago)
- Automatic reminders 48 hours and 24 hours in advance
- Clear cancellation policy. The customer agrees to it upon payment.
- Adventure Pack 125€
- Face Painting +25€
- Photographer (1 hour) +45€
- Children's Magician +60€
Automatic reminder 48 hours and 24 hours in advance.
Payment processing
Instant payment for your bookings
Connected to the payment gateways you already use. Money lands directly in your bank account — no TuriTop commission.
Credit/debit cards, bank transfers, and mobile wallets. Bizum, Apple Pay, and Google Pay are processed through Redsys.
Why TuriTop
The system that understands impossible Saturdays
TuriTop isn't a generic tool: it's built for playgrounds and family fun centers. Per-time-slot capacity, checkout custom fields (age, allergies), pickup system, OTA sync and check-in app. What a playground needs to manage six birthday parties on a Saturday afternoon without the phone burying you.
Sell on +70 OTAs and family portals
Syncs with Civitatis, GetYourGuide, Viator, Tiqets, Musement, Booking.com and local platforms. No double booking. No parallel Excel.
The instructor, with the list in hand
Your team opens the app and sees the list for the day: children, ages, allergies, and adult contact information. A good instructor needs to understand the group's context, not just fill out Excel spreadsheets. QR code validation, paperless.
Data to Look Forward to on Tuesday
Every booking records the room, time slot and package chosen. Export to Google Sheets to see what fills up most and where the weekend's ceiling is. Data-driven decisions, not gut feelings after a long Saturday.
Frequently Asked Questions
Questions We Get from Playground Operators
What kinds of playgrounds can I manage with TuriTop?
Ball parks, indoor playgrounds, play centers, family entertainment centers, birthday party venues, trampoline parks, children's gyms, and educational activity centers. Both drop-in sessions and private bookings for birthdays and events.
How do I manage multiple birthday parties happening simultaneously in different rooms?
Each room is set up as an independent "resource". You give it a capacity (10, 12, 14 children), a base pack and a price, and you share the monitors as a resource: if none is free at that hour, that room is not sold. On the main screen you see the entire day at a glance: 3, 4 or 5 rooms running in parallel, each birthday with its own cake time and guest list. No double bookings, no accidental clashes.
What information can I ask parents for when booking a birthday party?
Whatever your protocol requires, via customizable fields on the booking form: the name and age of the birthday child and each guest, food allergies and intolerances, the phone number of the responsible adult, and emergency contact information. All the information is recorded in the booking, and your staff member can view it through the mobile check-in app when the party begins.
How do I fill up Monday through Friday, when I've historically been empty?
Set up drop-in shifts in fixed slots (4:00pm, 5:30pm, 7:00pm), each as an independent product with its own capacity. Use season and per-day/slot pricing to make off-peak hours cheaper. Sell gift certificates and multi-entry passes for loyal customers. And set up an "exclusive booking" product for corporate events in dead hours: companies looking for team-building or educational workshops for schools.
Can I pay when I make the booking, or do I pay when I arrive?
The two options are configured by product type. Here’s what we recommend: weekend birthday parties with a 30% deposit upon booking (to prevent no-shows) or full payment; weekday drop-ins with full payment online; gift certificates with full payment at the time of purchase. Extras such as a cake, photographer, or magician are added at checkout. They are not added at the register on the day of the event.
How do I handle allergies and children with special needs?
When making a booking, the parent indicates any allergies, intolerances, or conditions that require special attention. You can define these as required or optional fields. This information is saved with the booking, and your counselor can view it through the mobile check-in app. If an allergy requires a menu adjustment (gluten-free cake, nut-free snack), your team will know about it before the child walks through the door.
Can I sell my rooms through OTAs and specialized travel sites?
Yes. The Channel Manager syncs availability in real time with +70 OTAs (Civitatis, GetYourGuide, Viator, Tiqets, Musement, Booking.com and local platforms). A booking on any channel automatically blocks the spot on the rest.
Created for
Other nearby sectors
If you manage another family-friendly recreational facility, TuriTop can be adapted to your needs as well.
Ready to fill up your next Saturday?
Activate TuriTop today. You can book and pay for your first birthday party this very afternoon.
- 14-day free trial
- no card
- no commitment
- 365 days with human support