Resource Manager by Instructor and by Team
Every instructor is a resource. Every parachute or wing is a resource. If the instructor flies, his or her parachute flies. Neither an instructor nor a piece of equipment is over-reserved.
Booking system for
Aerial
Activities
Paramotor, paragliding, skydiving, hot-air ballooning, and scenic flights. The weather window decides, the customer waits, and your instructor flies one-on-one. What sets apart the operator who makes a living from the one who struggles is communication when nature says “no.”
The wind decides at 9:45. Your system decides whether you'll have a tomorrow or whether your admin will be swamped with 30 calls.
1:1instructor per client
Requiredweight and medical data at booking
0Tandem overbookings
+70OTAs and platforms
Challenges Facing the Industry
Five Challenges at the Airfield — and How TuriTop Can Help
The weather is half the story. Communication is the other half—the half that does depend on you.
The weather window updates every 15 minutes
The customer made a booking for 10:30. At 9:45, wind gusts increase from 18 to 26 km/h. Postpone, cancel, or wait it out. If you handle each decision one-on-one over the phone, your admin will be overwhelmed before the first flight even takes off. The weather is both the asset and the challenge of the industry.
How TuriTop Can Help You
- You convert the affected bookings into redeemable vouchers with configurable validity
- Automatic email from your own domain with the decision and the code
- Customer-Initiated Changes: Choose a New Date via Email
- Let's be honest: TuriTop doesn't monitor the wind. You decide; TuriTop automates the communication.
Customer weight. Critical data; not optional
A tandem paraglider has an operating weight range, and each wing its own. If you sell a flight to someone outside that range, the instructor will turn them away at the airfield. The customer feels humiliated, and the review drops to a 1. Asking for the customer’s weight when booking is the cheapest way to screen them.
How TuriTop Can Help You
- Required custom fields when booking: weight, height, age, medical conditions
- A prior email from your domain confirming that the customer is within the range
- Customer information is collected with each booking. The instructor sees it at check-in.
- If the weight doesn't fit, redirect the user to another product (helicopter, hot air balloon, no maximum weight)
One instructor. One client. One wing
Every tandem flight is 1:1: one instructor, one customer, one wing. If your system doesn't recognize that the instructor is a unique resource, you'll end up selling the same time slot to two different customers. And the second customer will wait two hours at the airfield watching others take off.
How TuriTop Can Help You
- Resource Manager: Each instructor and each wing as a unique resource
- Capacity per slot is capped at 1 (paraglider) or the maximum number of parachutes the instructor can carry
- Channel Manager blocks the slot on all channels in real time
- Users per instructor with role-based permissions
Medical Authorization, Age, and Notification of Family
People over 65 need a doctor's clearance. Pregnant women are not allowed to fly. Heart conditions require a prior consultation. If you don't note this when making the booking, you'll find out at the last minute that the customer can't participate. And the birthday group will be left without their main activity.
How TuriTop Helps You (Partially)
- Custom Fields When Booking: Medical Conditions, Pregnancy, Prosthetics
- Previous email containing the medical questionnaire and legal requirements
- Emergency contact entered as a required field during the booking
- To be honest: the binding medical authorization is an external document; TuriTop captures the data
Long waits at the airfield. No communication means churn
The customer arrives at 10:00 for a flight at 10:30. The wind picks up. The instructor tells them to wait. At 11:30, still nothing. Without a clear line of communication, the customer thinks they’re being ripped off. If you don’t communicate effectively, customer churn is higher than cancellation rates.
How TuriTop Can Help You
- Previous email with the standby protocol (windows, normal sector behavior)
- Customer-Initiated Changes: Change the date without using your phone
- Gift cards redeemable (validity is configurable) in exceptional cases
- Customer information entered. Contact cell phone number verified at the time of booking
What TuriTop Does for Your Flight
Six capabilities designed for the aerospace industry
Required custom fields when booking
Weight, height, age, medical conditions, emergency contact information. Collected at the time of booking. Visible in the instructor's mobile app before the client is fitted with equipment.
Previous email regarding the airfield protocol
Confirmation + what to bring + what to expect + wind-delay protocol + directions with GPS coordinates. It departs from “aeronautico@tudominio.com,” not from TuriTop.
Convert to a gift card in 2 clicks
You can cancel the trip due to wind, rain, or a technical issue. You can convert bookings into vouchers redeemable (validity is configurable). An automatic email with a code is sent. The customer can reschedule via email.
Full payment or a 30% deposit upon booking
Stripe + PayPal + Bizum + Apple/Google Pay via Redsys. For gifts: gift certificate sent by email to the recipient. For businesses: payment links sent by email with an invoice.
Data exportable to Google Sheets
Which time slot generates the most revenue, which activity draws the biggest crowd to the airfield, and on which days flights are typically canceled. Data that can be exported to Google Sheets to help plan the season's schedule.
Before and After
Your airfield, with TuriTop and without TuriTop
What changes when the system realizes that a day can have four different windows.
- You lose business due to high winds and spend 3 hours on the phone processing refunds one by one
- A client outside the weight range arrives at the airfield and the instructor turns them away
- Two customers booked the same instructor for the same time slot
- Customer waits 90 minutes without knowing what's going on with the wind. Review 2
- A pregnant woman arrives without realizing she can't jump. She breaks her promise.
- You don't know which time slot of the day generates the most conversions. You schedule based on a hunch.
- Automatic gift cards in 2 clicks · email with code · cart remains unchanged
- Required fields: weight + height when booking. Filter your options before you arrive
- Resource Manager · Sole Instructor · Automatic Slot Closure
- Prior email with a waiting protocol + clear communication
- Medical questionnaire completed at the time of booking. Filter first
- Bookings exportable to Google Sheets. Data-driven decisions
Pre-flight · Sunrise You're not alone at the airfield
Your job is to read the wind. Ours is to ensure that our operations don't undermine the customer's trust.
TuriTop manages the 1:1 tandem schedule, medical and weight data entered at the time of booking, redeemable vouchers if the booking window closes, multi-jump courses as a single product, synchronization with international OTAs, and hourly and weather data. Your team of instructors can focus their energy on the one thing that can’t be delegated: the final briefing before takeoff.
Payment processing
Instant payment for your bookings
Connected to the payment gateways you already use. Money lands directly in your bank account — no TuriTop commission.
Credit/debit cards, bank transfers, and mobile wallets. Bizum, Apple Pay, and Google Pay are processed through Redsys.
Frequently Asked Questions
Questions We Get from Aviation Operators
How do I handle cancellations due to wind or bad weather?
TuriTop doesn't monitor the weather (you make that decision by checking the forecast every hour), but it does automate the response. When you decide to cancel the outing, you can convert the affected bookings into gift certificates redeemable (validity is configurable) with just a couple of clicks. An automatic email is sent from your own domain with the decision and the code. The customer chooses a new date from their email using the change management feature—without having to call you.
Can I enter weight, height, and medical conditions when making a booking?
Yes. Custom fields that can be set as required during booking capture critical data: weight, height, age, medical conditions (heart conditions, pregnancy, prosthetics), and emergency contact information. The confirmation email includes the medical questionnaire and legal requirements. A legally binding signature on the medical questionnaire requires an external e-signature tool. TuriTop captures the data and delivers the document.
How do I prevent two clients from booking the same instructor?
Each instructor is set up as a resource in the Resource Manager. The system prevents two bookings from taking the same instructor in the same slot. Each parachute / wing / kit can also be a resource. The Channel Manager syncs in real time with your website and +70 OTAs and platforms. A booking on any channel blocks the slot on the rest.
How do I get paid? Full payment or a deposit?
You set the policy on a per-product basis. We recommend the following: scenic helicopter and hot-air balloon flights require full payment at the time of booking (to prevent no-shows, especially during peak season). For skydiving and paragliding, a 30% deposit is required at the time of booking, with the balance due on the day of the flight, since weather-related cancellations are common. You accept Stripe, PayPal, Bizum, Apple/Google Pay, Redsys, eCOMM, and Global Payments. For birthday and anniversary gifts, gift certificates allow you to send the flight as a gift via email to the recipient.
How do I manage courses and series involving multiple jumps/flights?
Create each course as a separate product with its own total price. If the course consists of 4 jumps over 4 days, you capture the data at the time of booking and record each jump using the mobile check-in app (one QR code per booking). If you want to sell it as a series with installment payments, the payment links sent via email allow you to charge for each jump separately. For federation members eligible for a discount, conditional discount codes apply only to that group.
Created for
Other nearby sectors
Ready for the wind to stop burning your face, admin?
Activate TuriTop today. Your next flight could be on your sales calendar as early as this afternoon.
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